quality management
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quality management
All organizational measures that serve to improve the quality of processes, services, or products in a company. It aims to increase customer satisfaction and comply with standards.
Durch ein effektives Qualitätsmanagement konnte die Fehlerquote in der Produktion deutlich gesenkt werden.
Through effective quality management, the error rate in production was significantly reduced.
This long word is easy to understand if you break it down: it consists of 'Qualität' (quality), the linking sound '-s-', and 'Management' (management). So it literally means the control or administration of quality.
Die Firma investiert viel Geld in ihr Qualitätsmanagement.
The company invests a lot of money in its quality management.
In companies, quality management is often 'eingeführt' (introduced), 'umgesetzt' (implemented), 'zertifiziert' (certified), or 'optimiert' (optimized). A person can also be 'für das Qualitätsmanagement zuständig sein' (be responsible for quality management).
Unsere Produktion wurde nach den neuen Richtlinien für das Qualitätsmanagement zertifiziert.
Our production was certified according to the new guidelines for quality management.
'Qualitätsmanagement' (quality management) is a technical term from business and administration. In business contexts, it is very often abbreviated as 'QM'.
Der neue Mitarbeiter arbeitet in der QM-Abteilung.
The new employee works in the QM department.
quality assurance
Qualitätssicherung and Qualitätsmanagement both concern organized measures for maintaining good quality. Qualitätssicherung focuses on ensuring that defined requirements are met. Qualitätsmanagement is more comprehensive: it coordinates the organization and improvement of products, services, and processes, as well as compliance with standards.
Das Qualitätsmanagement koordiniert alle Abteilungen, um Produkte und Arbeitsprozesse dauerhaft zu verbessern.
Quality management coordinates all departments in order to continuously improve products and work processes.
Die Qualitätssicherung legt feste Prüfabläufe fest, damit jedes Produkt die vorgegebenen Anforderungen erfüllt.
Quality assurance establishes fixed inspection procedures so that every product meets the specified requirements.
