counseling center
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counseling center
An institution or organization that offers people professional advice and help in certain life situations or with specific problems, e.g. addiction, debt, or parenting.
Wegen ihrer finanziellen Probleme suchte sie eine Schuldner-Beratungsstelle auf.
Because of her financial problems, she went to a debt counseling center.
The word is made up of 'Beratung' (advice/counseling) and 'Stelle' (office/place), connected with an 's.' So it literally means a place or institution where counseling takes place.
Es gibt für fast jedes Problem eine spezielle Beratungsstelle.
There is a specialized counseling center for almost every problem.
'Beratungsstelle' (counseling center) is often combined with the specific problem area to form the name. This creates words such as 'Suchtberatungsstelle' (addiction counseling center), 'Erziehungsberatungsstelle' (parenting counseling center), or 'Schuldnerberatungsstelle' (debt counseling center).
Die Erziehungsberatungsstelle hilft Eltern bei Fragen zur kindlichen Entwicklung.
The parenting counseling center helps parents with questions about child development.
The verbs 'aufsuchen' (to go to/consult) or 'sich wenden an' (to turn to) are often used to express that someone is seeking help from a counseling center. The preposition is 'an' with the accusative, or the verb is used by itself with an accusative object.
Er hat eine Beratungsstelle aufgesucht.
He went to a counseling center.
hotline
'Hotline' and 'Beratungsstelle' can both offer help and advice. A 'Hotline' is normally reached by phone, often for technical questions, customer problems, or quick information. A 'Beratungsstelle' is a counseling center that professionally supports people with specific life problems, for example debt, family, addiction, or parenting. The words can be confused because both give advice. The important difference is: the hotline is mainly telephone contact. The counseling center is a fixed institution for personal and often more in-depth help.
Nach der Trennung hat Maria einen Termin bei einer Beratungsstelle gemacht.
After the separation, Maria made an appointment at a counseling center.
Bei der Arbeit ist die Hotline für technische Probleme nur bis 18 Uhr erreichbar.
At work, the hotline for technical problems is only available until 6 p.m.