einlösen
to redeem
To exchange a voucher, prescription, or check for goods, a service, or money.
Sie können diesen Gutschein in jeder unserer Filialen einlösen.
You can redeem this voucher in any of our branches.

to redeem / fulfill
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to redeem
To exchange a voucher, prescription, or check for goods, a service, or money.
Sie können diesen Gutschein in jeder unserer Filialen einlösen.
You can redeem this voucher in any of our branches.

'Einlösen' (to redeem / fulfill) is a separable verb. In a main clause, the prefix 'ein-' goes at the end of the sentence. In a subordinate clause or in the infinitive with 'zu', the verb is not separated.
Ich löse meinen Gutschein an der Kasse ein.
I redeem my voucher at the checkout.
The object of the verb reveals the meaning. If it is a concrete means of exchange such as 'Gutschein' (voucher), 'Scheck' (check), or 'Rezept' (prescription), the first meaning is intended. With abstract nouns such as 'Versprechen' (promise), 'Drohung' (threat), or 'Hoffnung' (hope), it is about the second, figurative meaning.
Ich muss noch mein Rezept in der Apotheke einlösen.
I still need to redeem my prescription at the pharmacy.
Common combinations for exchanging something are: 'einen Gutschein einlösen' (to redeem a voucher), 'einen Rabattcode einlösen' (to redeem a discount code), 'Bonuspunkte einlösen' (to redeem bonus points), or 'ein Rezept einlösen' (to redeem a prescription).
Online können Sie den Rabattcode direkt im Warenkorb einlösen.
Online, you can redeem the discount code directly in the shopping cart.
In the figurative meaning, 'einlösen' (to fulfill) is often used with abstract concepts: 'ein Versprechen einlösen' (to fulfill a promise), 'eine Drohung einlösen' (to carry out a threat), or 'Erwartungen einlösen' (to meet expectations).
Die Mannschaft konnte die hohen Erwartungen der Fans nicht einlösen.
The team could not fulfill the fans' high expectations.
to hold
'halten' and 'einlösen' can both be used with promises. If you keep a promise, you do what you promised. 'einlösen' sounds a little stronger and emphasizes that the promise really turns into an action. Learners may confuse the words because both can mean “to fulfill.” But the natural phrases are: 'ein Versprechen halten' (to keep a promise) or 'ein Versprechen einlösen' (to fulfill a promise). With vouchers, prescriptions, or checks, only 'einlösen' fits.

Nach der Prüfung löst Anna ihr Versprechen ein und lädt ihre Freundin zum Essen ein.
After the exam, Anna fulfills her promise and invites her friend out to eat.
Tom hat sein Versprechen gehalten und mir beim Umzug geholfen.
Tom kept his promise and helped me move.