customer contact
der Kundenkontakt, die Kundenkontakte
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customer contact
Contact with customers in person, by phone, or in writing, for example when providing advice, making sales, or offering support.
In ihrem Beruf hat sie täglich direkten Kundenkontakt und berät Menschen beim Kauf von Möbeln.
In her job, she has direct customer contact every day and advises people on buying furniture.
| gender | masculine der |
|---|---|
| plural | die Kundenkontakte |
| genitive | des Kundenkontaktes |
| singular | plural | |
|---|---|---|
| nominative | der Kundenkontakt | die Kundenkontakte |
| accusative | den Kundenkontakt | die Kundenkontakte |
| dative | dem Kundenkontakt | den Kundenkontakten |
| genitive | des Kundenkontaktes des Kundenkontakts | der Kundenkontakte |
The article changes with the case; it is shown in colour.
'Kundenkontakt' (customer contact) is made up of 'Kunden' (customers) and 'Kontakt' (contact). The word therefore refers to contact involving customers.
Für diese Stelle sind Erfahrung im Kundenkontakt und gute Kommunikationsfähigkeiten wichtig.
Experience in customer contact and good communication skills are important for this position.
Common phrases include 'direkten Kundenkontakt haben' (to have direct customer contact), 'Kundenkontakt pflegen' (to maintain contact with customers), and 'im Kundenkontakt arbeiten' (to work in a customer-facing role). The word is particularly common in descriptions of jobs and duties.
Im Kundenkontakt muss man auch bei schwierigen Gesprächen freundlich bleiben.
When dealing with customers, you need to remain friendly even during difficult conversations.
'Kundenkontakt' (customer contact) is often used in work contexts, especially in consulting, sales, service, and support. This contact may take place in person, by phone, or in writing.
Sie hat wenig Kundenkontakt, weil sie hauptsächlich im Lager arbeitet.
She has little customer contact because she mainly works in the warehouse.
