consumer protection
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consumer protection
The entirety of all measures and laws intended to protect consumers from fraud, dangerous products, and unfair business practices.
Der Verbraucherschutz warnt aktuell vor gefälschten E-Mails von Banken.
Consumer protection authorities are currently warning about fake emails from banks.
The word is a compound of 'der Verbraucher' (the consumer) and 'der Schutz' (protection). A consumer is someone who uses up or consumes products or services. So the word literally means 'protection for consumers'.
Das neue Gesetz soll den Verbraucherschutz im Internet stärken.
The new law is intended to strengthen consumer protection on the internet.
'Verbraucherschutz' (consumer protection) is often the subject of sentences in which an institution takes action. Typical verbs are 'warnen' (to warn), 'informieren' (to inform), or 'empfehlen' (to recommend). You can also say 'sich an den Verbraucherschutz wenden' (to contact consumer protection authorities).
Bei Problemen mit dem Produkt können Sie sich an den Verbraucherschutz wenden.
If you have problems with the product, you can contact consumer protection authorities.
This word belongs to formal language and is mainly used in the media, in politics, and in legal contexts. It is less common in everyday conversation.
In den Nachrichten gab es einen Bericht über den aktuellen Stand des Verbraucherschutzes.
There was a report on the news about the current state of consumer protection.
consumer advice center
'Verbraucherschutz' and 'Verbraucherzentrale' both belong to the topic of customers' rights. But they do not mean the same thing. 'Verbraucherschutz' is general consumer protection through laws and measures, for example against fraud or dangerous products. The 'Verbraucherzentrale' is a specific organization where you can get advice and information. The words are easy to confuse because both often appear in similar situations. If you are talking about the whole system or principle, 'Verbraucherschutz' fits. If you mean an advice center, 'Verbraucherzentrale' fits.
Beim Online-Einkauf spielt der Verbraucherschutz eine wichtige Rolle.
Consumer protection plays an important role when shopping online.
Nach dem Streit mit dem Anbieter hat Maria die Verbraucherzentrale angerufen.
After the dispute with the provider, Maria called the consumer advice center.