To give someone the key information or support they need with a problem or task so that they can make progress.
example
Entschuldigung, können Sie mir vielleicht weiterhelfen? Ich suche den Bahnhof.
Excuse me, could you perhaps help me? I'm looking for the train station.
Usage tips
Separable verb
'Weiterhelfen' (to help along) is a separable verb. The prefix 'weiter' comes at the end in a main clause. In subordinate clauses and in the infinitive with 'zu', the verb stays together.
EXAMPLE
Der freundliche Polizist half mir sofort weiter.
The friendly police officer helped me right away.
Dative construction
Just like the base verb 'helfen' (to help), 'weiterhelfen' (to help along) always takes the dative for the person being helped. You help 'jemandem' (someone, dative), not 'jemanden' (someone, accusative).
EXAMPLE
Diese Information hat mir sehr weitergeholfen.
This information helped me a lot.
Context and meaning
The prefix 'weiter-' emphasizes that the help enables a person to move one step forward with a task or problem, or to overcome a blockage.
EXAMPLE
Ich stecke bei dieser Matheaufgabe fest, kannst du mir weiterhelfen?
I'm stuck on this math problem; can you help me?
Compare with
near_synonym · confusable
weiterhelfen vs helfen
to help
'helfen' and 'weiterhelfen' both mean that someone receives support. 'helfen' is more general and fits almost any kind of support. 'weiterhelfen' is used when the help allows someone to make progress, especially with a problem, a question, or a task. Learners may confuse the words because both are often used with the dative: 'jemandem helfen' (to help someone), 'jemandem weiterhelfen' (to help someone move forward / make progress). If you simply mean support, 'helfen' fits. If the help provides a solution or important information, 'weiterhelfen' is more precise.
weiterhelfen
Die Frau an der Information konnte mir mit der richtigen Adresse weiterhelfen.
The woman at the information desk was able to help me with the correct address.
helfen
Kannst du mir heute beim Tragen der Kisten helfen?