The return of money that was previously paid for a product, a service, or because of an overpayment.
example
Nach der Stornierung des Fluges habe ich eine vollständige Rückerstattung des Ticketpreises erhalten.
After the flight was canceled, I received a full refund of the ticket price.
Usage tips
Compound word
The word consists of 'rück-' (back) and 'Erstattung' (from 'erstatten', to reimburse/refund). It literally means that something, usually money, is 'zurück-erstattet' (reimbursed/refunded back) to its original owner.
EXAMPLE
Für das defekte Gerät forderte der Kunde eine Rückerstattung.
The customer requested a refund for the defective device.
Typical verbs
'Rückerstattung' (refund) is often combined with certain verbs. You can 'beantragen' (apply for/request), 'fordern' (demand), 'erhalten' (receive), or 'bekommen' (get) a refund. A company can 'gewähren' (grant) or 'ablehnen' (reject) a refund.
EXAMPLE
Sie müssen die Rückerstattung schriftlich beantragen.
You must request the refund in writing.
Sentence structure with 'von'
To say what you are getting the money back for, you often use the preposition 'von' (of/from) followed by the dative, or the genitive. Both are correct; the genitive is somewhat more formal.
EXAMPLE
Ich erwarte die Rückerstattung von den Reisekosten.
I expect the refund of the travel costs.
Compare with
near_synonym · confusable
Rückerstattung vs Entschädigung
compensation
'Entschädigung' and 'Rückerstattung' can both mean that someone receives money. The difference is the reason for the payment. A 'Rückerstattung' is money you get back because you paid it before, for example for a ticket or because of an overpayment. An 'Entschädigung', on the other hand, is something you receive as compensation for damage, a disadvantage, or an injustice. The words can be confused when money is paid after a problem. In practical terms: if you get your own paid money back, it is a 'Rückerstattung'. If you receive additional money because of damage, it is an 'Entschädigung'.
Rückerstattung
Nach der abgesagten Veranstaltung bekam Tom die Rückerstattung für seine Eintrittskarte.
After the event was canceled, Tom received a refund for his ticket.
Entschädigung
Wegen des kaputten Gepäcks fordert sie eine Entschädigung von der Fluggesellschaft.
Because of the damaged luggage, she is demanding compensation from the airline.