case worker
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case worker
A person in a government office or company who is responsible for the administrative processing of a specific subject area or particular cases.
Bitte wenden Sie sich mit Ihrem Antrag an den zuständigen Sachbearbeiter im Zimmer 214.
Please take your application to the responsible case worker in room 214.
This word is made up of 'die Sache' (here: the case, the matter) and 'der Bearbeiter' (processor/handler). A 'Sachbearbeiter' (case worker) is therefore someone who handles a particular matter.
Der Sachbearbeiter prüft gerade meinen Antrag.
The case worker is currently reviewing my application.
The word is almost always used in the context of bureaucracy and administration. You find 'Sachbearbeiter' (case workers) in public authorities, offices, insurance companies, or large companies.
Ich muss morgen beim Einwohnermeldeamt mit einem Sachbearbeiter sprechen.
I have to speak with a case worker at the residents' registration office tomorrow.
The adjective 'zuständig' (responsible) is used very often to identify the person in charge ('der zuständige Sachbearbeiter' — the responsible case worker). A typical action is 'sich an den Sachbearbeiter wenden' (to contact the case worker).
Können Sie mir sagen, welcher Sachbearbeiter für meinen Fall zuständig ist?
Can you tell me which case worker is responsible for my case?
contact person
An Ansprechpartner is the responsible contact person for questions and concerns. A Sachbearbeiter, on the other hand, handles a specific case or subject area administratively. The same person can have both roles, but the words emphasize different responsibilities.
Mein Sachbearbeiter prüft gerade die Unterlagen zu meinem Antrag.
My case worker is currently reviewing the documents for my application.
Bei Fragen zu meinem Antrag wende ich mich an meinen Ansprechpartner.
I contact my contact person if I have questions about my application.
