case worker
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case worker
A person in a government office or company who is responsible for the administrative processing of a specific subject area or particular cases.
Bitte wenden Sie sich mit Ihrem Antrag an den zuständigen Sachbearbeiter im Zimmer 214.
Please take your application to the responsible case worker in room 214.
This word is made up of 'die Sache' (here: the case, the matter) and 'der Bearbeiter' (processor/handler). A 'Sachbearbeiter' (case worker) is therefore someone who handles a particular matter.
Der Sachbearbeiter prüft gerade meinen Antrag.
The case worker is currently reviewing my application.
The word is almost always used in the context of bureaucracy and administration. You find 'Sachbearbeiter' (case workers) in public authorities, offices, insurance companies, or large companies.
Ich muss morgen beim Einwohnermeldeamt mit einem Sachbearbeiter sprechen.
I have to speak with a case worker at the residents' registration office tomorrow.
The adjective 'zuständig' (responsible) is used very often to identify the person in charge ('der zuständige Sachbearbeiter' — the responsible case worker). A typical action is 'sich an den Sachbearbeiter wenden' (to contact the case worker).
Können Sie mir sagen, welcher Sachbearbeiter für meinen Fall zuständig ist?
Can you tell me which case worker is responsible for my case?
civil servant
'der Beamte' and 'der Sachbearbeiter' can both occur in a government office, but they do not mean the same thing. 'Beamter' describes a person's legal status in public service. 'Sachbearbeiter', by contrast, describes the task: this person handles specific cases, applications, or procedures. A case worker can be a civil servant, but does not have to be; he can also be an employee or work in a company. The risk of confusion arises because you often hear both words in government offices. For the status, you say 'Beamter'; for the concrete handling of a case, you say 'Sachbearbeiter'.
Meine E-Mail ging direkt an den zuständigen Sachbearbeiter.
My email went directly to the responsible case worker.
Der Beamte kontrolliert die Unterlagen sehr genau.
The civil servant checks the documents very carefully.